【資料名稱】：故障預(yù)處理手冊

【資料作者】：無

【資料日期】：無

【資料語言】：中文

【資料格式】：DOC

【資料目錄和簡介】：

目錄
目錄0
一、基站部分7
1、告警概述7
1.1原始告警格式7
1.2告警列表格式7
2、告警列表8
2.1 CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION8
2.2 RADIO X-CEIVER ADMINISTRATION9
2.3空調(diào)被盜10
2.4傳輸中斷10
2.5載頻故障11
2.7載頻故障RXOTX11
2.8載頻故障RXOTRX12
2.9載頻故障RXOCF12
2.10載頻故障RXOTF13
2.11載頻故障RXOCF14
2.12載頻故障RXORX14
2.13載頻故障RXOTRX15
2.14時隙故障RXOTS15
2.15時隙故障16
2.16傳輸質(zhì)量告警16
二、動環(huán)部分18
1 監(jiān)控中斷告警18
2 門碰、紅外告警18
3 市電停電告警18
4 溫度高告警19
三、傳輸部分20
1．中興傳輸設(shè)備告警概述20
1.1告警分類20
1.2告警級別和告警處理20
2．告警列表20
2.1光纜中斷20
2.2光接收信號丟失（LOS）21
2.3電信號丟失（LOS）21
2.4幀丟失（LOF）22
2.5 幀失步（OOF）23
2.6 AU4/AU3指針丟失（LOP）23
2.7 復(fù)幀丟失24
2.8 VC4 高階通道未裝載24
2.9 VC4 高階通道跟蹤標(biāo)識失配25
2.10 VC4 信號標(biāo)識失配25
2.11 VC4高階通道凈荷失配26
2.12 AU4/AU3 PJE+性能超值、AU4/AU3 PJE-性能超值26
2.13 TU3指針丟失（LOP）27
2.14 復(fù)幀丟失（高階VC3 通道虛容器）28
2.15 VC3高階通道未裝載（HP-UNEQ）28
2.16 VC3高階通道跟蹤標(biāo)識失配（HP-TIM）28
2.17 VC3信號標(biāo)識失配（HP-SLM）29
2.18 VC3高階通道凈荷失配（HP-PLM）30
2.19 TU3 PJE+、TU3 PJE-性能超值30
2.20 TU12/TU11指針丟失（LOP）30
2.21 定時輸入丟失（LOS）31
2.22 定時輸出丟失32
2.23 電源故障32
2.24單板脫位33
2.25板類型失配33
四、數(shù)據(jù)部分34
1 常見故障判斷：34
1.1 數(shù)據(jù)故障主要要信息有兩方面的來源：34
1.2 故障通知流程如下表：34
1.3 詢問客戶故障34
1.4PING測試34
2常見故障列表35
2.1 插頭脫落35
2.2 線路故障35
2.3 市電停電、跳閘36
2.4 接頭松動、接觸不良36
2.5 接頭金屬部分氧化36
2.6 光纖收發(fā)器失效或死機(jī)37
2.7 數(shù)據(jù)交換機(jī)失效或死機(jī)37
2.8 路由器失效或死機(jī)37
2.9 誤碼、丟包38
五、交換部分39
1、愛立信設(shè)備告警概述39
1.1 原始告警格式39
1.2 告警列表格式39
2、告警列表40
2.1 ANALYSIS DATA FAULT40
2.2 AP ANTIVIRUS FUNCTION FAULT41
2.3 AP DIAGNOSTIC FAULT41
2.4 AP FILE PROCESSING FAULT42
2.5 AP LOG STATISTICS42
2.6 APPLICATION DETECTED SOFTWARE ERROR43
2.7 APPLICATION SYSTEM PASSIVE43
2.8 GENERAL ERROR43
2.9MIRRORED DISKS NOT REDUNDANT44
2.10 AP NOT AVAILABLE47
2.11 AP PROCESS REINITIATED47
2.12 AP PROCESS STOPPED48
2.13 AP REBOOT48
2.14 AP SYSTEM ANALYSIS48
2.15 AP SYSTEM CLOCK NOT SYNCHRONIZED49
2.16 AP VIRUS49
2.17 AU4 LOSS OF POINTE（MGW）50
2.18 AUC RP OPERATION ERROR50
2.19 AUDIT FUNCTION THRESHOLD SUPERVISION51
2.20 AUDIT LOG DEACTIVATED51
2.21 BACKUP ACCESS SPEED REDUCTION51
2.22 BACKUP INFORMATIONG FAULT52
2.23 BILLING, AP DISK, FILE SPACE LIMIT REACHED53
2.24 BLOCKING RESTRICTION ON ROUTES SUPERVISION53
2.25 BLOCKING SUPERVISION54
2.25 BLOCKING SUPERVISION OF DEVICE54
2.26 CCITT7 DESTINATION INACCESSIBLE55
2.27 CCITT7 DISTURBANCE SUPERVISION LIMIT REACHED55
2.28 CCITT7 LINK SET SUPERVISION56
2.29 CITT7 SIGNALLING LINK FAILURE56
2.30 CCITT7 SIGNALLING LINK MANUALLY DEACTIVATED57
2.31 CHARGING DESTINATION FAULT57
2.32 CHARGING VIEWS OR LOGS CONGESTION57
2.33 CHECKSUM ERROR IN DS STORED MICROPROGRAM58
2.34 COMMAND LOG OUTPUT ERROR58
2.35 COMMON CHARGING OUTPUT ADJUNCT PROCESSOR INTERFACE CONGESTION58
2.36 COMMON CHARGING OUTPUT ADJUNCT PROCESSOR INTERFACE FAULT59
2.37 COMMON CHARGING OUTPUT CONGESTION59
2.38 ONNECTION PERFORMANCE TEST OF GROUP SWITCH DISTURBANCES60
2.39 CONNECTION SUPERVISION, AP CDH, CONNECTION TO REMOTE SYSTEMLOST60
2.40 CP AP COMMUNICATION FAULT60
2.41 CP FAULT61
2.42 CP FILE OUTPUT, AP CP FILE SYSTEM, TRANSFER QUEUE FAULT61
2.43 CP STATE NOT NORMAL62
2.44 CPT FAULT62
2.45 DATA OUTPUT, AP COMMON DESTINATION HANDLING, DESTINATION FAULT62
2.46 DATA OUTPUT, AP DIRECT BLOCK OUTPUT, TRANSFER FAULT63
2.47 DIGITAL PATH FAULT SUPERVISION63
2.48 DIGITAL PATH QUALITY SUPERVISION63
2.49 DIGITAL PATH UNAVAILABLE STATE FAULT64
2.50 DISTURBANCE SUPERVISION OF TRUNK ROUTES64
2.51 DISTRIBUTED GROUP SWITCH FAULT65
2.52 DISTRIBUTED GROUP SWITCH TRAFFIC RESTRICTIONS65
2.53 DISTURBANCE SUPERVISION LIMIT REACHED65
2.54 EMERGENCY UNLOCK OF SW LICENSING（MGW）66
2.55 EM FAULT66
2.56 EMG CONTROL DOWN66
2.57 EM MANUALLY BLOCKED67
2.58 EQUIPMENT PROTECTION HARDWARE FAULT(MGW)67
2.59 ET HARDWARE FAULT（MGW）67
2.60 EVENT REPORTING THRESHOLD REACHED68
2.61 EXCHANGE INPUT LOAD SUPERVISION68
2.62 EXTERNAL ALARM RECEIVER FAULT68
2.63 FAN COMMUNICATION FAILURE(MGW)69
2.64 FAN MAGAZINE DISCONNECTED69
2.65 FAN MAGAZINE FAULT69
2.66 FILE NOTIFICATION, AP CDH, ACKNOWLEDGEMENT NOT RECEIVED69
2.67 FILE PROCESS UTILITY AUTOMATIC TRANSFER FAILURE（刪除）70
2.68 CP PROTOCLO NEGOTIATION FAILURE(MGW)70
2.69 GENERIC ACCESS MANAGER SIGNALLING CHANNEL CONNECTION FAULT71
2.70 GIGABIT ETHERNET LINK FAULT(MGW)71
2.71 GROUP SWITCH CLM CONTROL71
2.72 GROUP SWITCH FAULT72
2.73 GROUP SWITCH TRAFFIC RESTRICTION72
2.74 GROUP SWITCH UNIT MANUALLY BLOCKED72
2.75 HARDWARE INFORMATION IO FAULT73
2.76 HIGH FAILURE RATE IN SUBRATE SWITCH SUPERVISION73
2.77 HLR AUTHENTICATION DATA REQUEST FAULT74
2.78 HLR STATE FAULT74
2.79 HLR SUBSCRIBER DATA FILE OUTPUT ERROR75
2.80 HLR SUBSCRIBERS WITH INCOMPATIBLE DATA SUPERVISION75
2.81 ILLEGAL LOGON ATTEMPTS76
2.82 INFINITE FILE END WARNING76
2.83 INFINITE SEQUENTIAL FILE NOT OPEN77
2.84 INTERACTIVE MESSAGING ,MESSAGE FILE MISSING(MGW)77
2.85 INTERACTIVE MESSAGING ,STREANER FAULT(MGW)77
2.86 INTER SWITCH MODULE LINK FAULT(MGW)78
2.87 IO BLOCKED78
2.88 IO-FAULT FOR TRAFFIC MEASUREMENT ON ROUTES78
2.89 IO-FAULT FOR TRAFFIC TYPE MEASUREMENT79
2.90 IO MML SERVER FAULT79
2.91 IO STORAGE SPACE WARNING79
2.92 IPN FAULT80
2.93 IP PORT FAULT80
2.94 LICENSE MANAGEMENT EVENT LOG OUTPUT ERROR80
2.95 LOSS OF LINK REDUNDANCY GROUP 0（MGW）81
2.96 LOSS OF LINK REDUNDANCY GROUP 1(MGW)81
2.97 LOSS OF SWITCH REDUNDANCY(MGW)81
2.98 LOSS OF SWITCH REDUNDANCYPLANE A (MGW)82
2.99 LOSS OF SWITCH REDUNDANCYPLANE B (MGW)82
2.100 LOSS OF TRACKING(MGW)82
2.101LOSS OF SYNCH REFERENCE REDUNDANCY(MGW)83
2.102 LOSS OF SYSTEM CLOCK(MGW)83
2.103 LOSS OF SYSTEM CLOCK REDUNDANCY(MGW)83
2.104 MTP3B ROUTE SET UNAVAILABLE(MGW)84
2.105 M3UAASSOCIATION DOWN(MGW)84
2.106 M3UAASSOCIATIONSTATUS CHANGE(MGW)85
2.107 M3UA DESTINATION INACCESSIBLE(MGW)85
2.108 MAGAZINE ADDRESS FAULT85
2.109 MAGAZINE POWER FAULT86
2.110 MANUAL EXECUTION OF COMMAND LOG REQUIRED86
2.111 MANY REGIONAL PROCESSORS BLOCKED86
2.112 MCS AUTHORITY ILLEGAL LOGON ATTEMPT86
2.113 MEDIA GATEWAY ALARM CONTROL UNIT COMMUNICATION FAULT(MGW)87
2.114 MEDIA GATEWAY ALARM CONTROL UNIT HARDWARE FAULT(MGW)87
2.115 MEDIA GATEWAY ALARM CONTROL UNIT SOFTWARE FAULT（MGW）87
2.116 MEDIA GETAWAY SYSTEM DEGRADED(MGW)88
2.117 MEDIA GATEWAY SYSTEM DOWN(MGW)88
2.118 MEDIA GETEWAY INAVAILABLE(MGW)88
2.119 MEDIA STEAM BOARD FAULT(MGW)89
2.120 MEDIA STREAM FUNTION,RESOURCE ACCESS FAILURE(MGW)89
2.121 MT FAILED AUTHENTICATION90
2.122 MTP3ROUTE SET UNAVAILABLE(MGW)90
2.123 MTP3b LINK OUT OF SERVICE(MGW)90
2.124 NETWORK SYNCHRONIZATION FAULT91
2.125 NM ROUTE ASR SUPERVISION92
2.126 NM ROUTE LOAD STATE CHANGE92
2.127 PDH DEGRADED SIGNAL92
2.128 PDH LOSS OF FRAME93
2.129 SCTP NETWORK STATUS CHANGE94
2.130 PlUG-IN UNIT HW FAILYRE94
2.131 PlUG-IN UNIT SYNCH HARDWARE FAULT94
2.132 POOL CAPACITY DEGRADED95
2.133 POWER FAILURE(MGW)95
2.134 PVC SET-UP FAILURE96
2.135 PROGRAM STORE BUILD LEVEL OUTPUT ERROR96
2.136 RELOAD OF THE SYSTEM IS PENDING96
2.137 RELOAD PARAMETERS INVALID97
2.138 ROUTE RESTRICTION ACTIVATED97
2.139 RPB-E NETWORK FAULT97
2.140 RP BUS FAULT98
2.141 RP FAULT98
2.142 RP MANUALLY BLOCKED99
2.143 RP INTERCOMMUNICATION GROUP FAULT99
2.144 RP PAIR FAULT99
2.145 RTU AUTOMATICALLY BLOCKED100
2.146 SCB SYSTEM CLOCK PATJ HE FAULT(MGW)100
2.147 SEIZURE QUALITY SUPERVISION100
2.148 SEIZURE SUPERVISION101
2.149 SEIZURE SUPERVISION OF DEVICES IN BSC102
2.150 SEMIPERMANENT CONNECTION BREAK LOGGING CONGESTION102
2.151 SEMIPERMANENT CONNECTION FAULT102
2.152 SIGNALLING FAULT SUPERVISION103
2.153 SIZE ALTERATION OF DATA FILES AUTOMATIC SIZE ALTERATION PASSIVE104
2.154 SIZE ALTERATION OF DATA FILES SIZE CHANGE REQUIRED104
2.155 SIZE ALTERATION OF DATA FILES FAULT105
2.156 SMALL RESTART IS PENDING105
2.157 SOFTWARE ERROR106
2.158 STATISTICS AND TRAFFIC MEASUREMENT COLLECTION TIMEOUT FAULT106
2.159 STATISTIC DATA COUNTER COLLECTION TIME LIMIT SUPERVISION106
2.160 SWITCH CORE FAULT(MGW)107
2.161 SWITCHING NETWORK TERMINAL FAULT107
2.162 SWITCH INTERNAL LINK FAULT(MGW)108
2.163 SWITCH PLANE FAULT(MGW)108
2.164 SXB SYSTEM CLOCK PATH HW FAULT(MGW)108
2.165 SYNCHRONOUS DIGITAL PATH QUALITY SUPERVISION109
2.166 SYNCHRONOUS DIGITAL PATH UNAVAILABLE STATE FAULT109
2.167 SYSTEM CLOCK QUALITY DEGRADATION(MGW)109
2.168 SYSTEM RESTART110
2.169 SYSTEM STATE110
2.170 TDM TERMINATION GROUP ,CONFIGURATION MISMATCH(MGW)110
2.171 TERMINATION GROUP ,CONFIGURATION MISMATCH(MGW)111
2.172 TU HARDWARE FAULT(MGW)111
2.173 TU SYNCH REFERENCE LOSS OF SIGNAL(MGW)111
2.174 TU SYSTEM CLOCK PATH HW FAULT(MGW)112
2.175 USER EXCEEDED ALLOWED ACCESS ATTEMPTS112
2.176 VITUAL MEDIA CATEWAY ,GCP LINK DOWN(MGW)112
2.177 VITUAL MEDIA CATEWAY ,GCP MTP-3B LINK DOWN(MGW)113
3 中興、華為設(shè)備113
1）本端接收報文間隔抖動告警113
2）E1/T1 告警指示113
3）單板上存在故障的半永久113
4）SPF扣板鏈路故障114
5）MTP3目的信令不可達(dá)114
4 小交換機(jī)投訴114
5 中興RNC設(shè)備114
1）Mtp3局向不可達(dá)114
2）Mtp3鏈路不可用115
3）SCCP子系統(tǒng)不可用告警115


故障預(yù)處理手冊20100304.doc (1.52 MB)

[ 本帖最后由 hebeilining 于 2011-7-16 10:51 編輯 ]