【資料名稱】:話統(tǒng)分析流程期待你的回復(fù)
【資料目錄和簡(jiǎn)介】:
課程說(shuō)明......................................................................................................................................1
課程介紹......................................................................................................................................1
課程目標(biāo)......................................................................................................................................1
第1章 話務(wù)統(tǒng)計(jì)簡(jiǎn)介....................................................................................................................2
1.1 話務(wù)統(tǒng)計(jì)總體結(jié)構(gòu).................................................................................................................2
1.2 BSC話統(tǒng)菜單介紹.................................................................................................................5
1.3 關(guān)鍵指標(biāo)介紹.........................................................................................................................9
第2章 用話統(tǒng)項(xiàng)分析..................................................................................................................17
2.1 話統(tǒng)分析基本思路................................................................................................................17
2.2 尋呼成功率...........................................................................................................................21
2.3 立即指配成功率....................................................................................................................22
2.4 擁塞率.................................................................................................................................23
2.5 掉話率.................................................................................................................................28
2.6 切換成功率...........................................................................................................................31
2.7 其他話統(tǒng)項(xiàng)分析....................................................................................................................37
第3章 利用話統(tǒng)定位問(wèn)題...........................................................................................................42
3.1 基本思路...............................................................................................................................43
3.2 掉話問(wèn)題分析.......................................................................................................................45
3.3 切換問(wèn)題分析.......................................................................................................................65
3.4 TCH擁塞問(wèn)題分析...............................................................................................................75
3.5 SDCCH擁塞問(wèn)題分析..........................................................................................................81
第4章 話統(tǒng)分析案例..................................................................................................................87
4.1 案例分析之一.......................................................................................................................87
4.2 話統(tǒng)分析案例之二................................................................................................................94
4.3 話統(tǒng)分析案例之三................................................................................................................96
4.4 話統(tǒng)分析案例之四................................................................................................................98