還是沒有人,我直接寫了郵件附了貼圖到Actix客服
Support@actix.com,結(jié)果如下:
我:Just yestoday when i used the Actix Analyzer as before, during analyz the logfile data which from TEMS. The problem happened with the number of point counted by software. The number of point on the "Legend" is different from the "Chart". I had tried so many way, such as re-install the software, change the computer......but no useful. I find a friend on the internet help me check the "logfileI", but the count number in his software is the same on those two place. I cuted the pic in this email, please help me, it will be very appreciate if can received your reply!
Actix:Good afternoon Chris,
Can you attach a diagnostics report from your machine (Start à All Programs à Actix à Management à Diagnostics)?
I can then forward your request to the relevant support team.
Kindest Regards,
我:直接把那個東東生成的報告復制發(fā)給Actix了。
I attach the report from the "Diagnostics" for your reference, please try to help me, thank you very much!
Actix:Thanks Chris,
Can you confirm the company you work for / where you purchased this license?
至今不知道雜回復了,呵呵!有無人給點建議啊