【資料名稱】：WCDMA RNC 3810 Data Collection Guideline

【資料作者】：errcisson

【資料日期】：08/08/13

【資料語言】：中文

【資料格式】：DOC

【資料目錄和簡介】：

WCDMA RNC 3810 Data Collection Guideline
Contents
1General2
2Reason for revision3
3TR Entry Criteria5
3.1BASIC INFORMATION5
3.1.1TROUBLE REPORT PRIORITY5
3.1.1.1Priority A: Stopping/critical fault5
3.1.1.2Priority B: Major fault6
3.1.1.3Priority C: Minor fault6
3.2Mandatory enclosures for all TRs7
3.2.1Information required in the Problem Description8
3.2.1.1Technical problem and commercial effect8
3.2.1.2System impact8
3.2.1.3Conditions8
3.2.1.4Found in version8
3.2.1.5Customer information8
3.2.1.6Configuration data9
3.2.1.7Tracing and log files9
3.2.1.8Frequency of fault9
3.2.1.9Recovery9
3.2.1.10Workaround9
3.2.1.11Describe what was done when the fault was detected10
3.2.2Mandatory data which must be retrieved whilst the problem is present10
3.2.2.1Alarm list and Alarm log10
3.2.2.2Set of printouts to be taken from all Boards10
3.2.2.3Set of printouts from Central MPs10
3.2.2.4Command and Activity Log files11
3.2.2.5Create CV during fault period11
3.2.3Mandatory data which may be retrieved after the situation is recovered12
3.2.3.1System Log files to be collected from node.12
3.2.3.2ROP File Collection12
3.2.3.3Save Relevant CVs13
3.2.3.4Reading RNC Hardware Information13
3.2.4Collecting mandatory data using Moshell14
3.2.4.1Collecting data using Moshell command DCG14
4Data Collection for Specific Areas15
This section states the extra information required for specific problems.15
4.1Board or Program Restarts15
4.2Upgrade Failure16
4.2.1SSU Failure17
4.2.2Traces Before and After Upgrade17
4.2.3Hardware Expansion18
4.3Call Handling Problems18
4.3.1Collect status of cells/channels19
4.3.2Call Drop problems20
4.3.3Paging issues20
4.3.4RRC degradation issues20
4.3.5Selective UE Tracing21
4.4Iu Interface Problems22
4.4.1RANAP over ATM issues22
4.4.2RANAP over Sigtran issues22
4.4.3SCCP & MTP issues24
4.4.4NSAAL issues24
4.4.5Aal2 issues24
4.5Iub Interface Problems24
4.5.1IUB over IP issues25
4.6IP Transport Problems25
4.6.1ET-MFG Related Information25
4.6.2ET-MFX Related Information27
4.7Iur Interface Problems27
4.7.1Aal2 issues28
4.7.2Other IUR issues28
4.8Performance Management Problems28
4.8.1PM Statistics Issues28
4.8.2PM Recording file problems28
4.8.3Statistics Counters Issues28
4.8.4Recording Event Issues29
4.8.5Profile Activation Problems29
4.9License Control Issues30
4.9.1COLI Command Printouts30
4.9.2Save License Key File30
5Abbreviations30
6References30