【資料名稱】：GPRS and Blackberry ServiceAssure Demo

【資料作者】：IBM

【資料日期】：2011-08-20

【資料語言】：英文

【資料格式】：PPT

【資料目錄和簡介】：

The goals of the demo are to:
To provide an introduction to ServiceAssure.
Demonstrate ServiceAssure service modelling.
Show how ServiceAssure can integrate data from multiple data sources to provide a clearer picture of Customer Experience and Service quality.
Demonstrate how ServiceAssure monitors Enterprise SLA contracts.
Demonstrate how ServiceAssure Root Cause Analysis can improve mean time to repair.
Demonstrate the strengths of ServiceAssure in monitoring the end-to-end service quality at national/regional and customer level.