【資料名稱】：故障預處理手冊v5

【資料作者】：deyang

【資料日期】：2012-12-23

【資料語言】：中文

【資料格式】：DOC

【資料目錄和簡介】：

目錄
目錄0
一、基站部分（愛立信設備）8
1.1、告警概述8
1.1.1原始告警格式8
1.1.2告警列表格式8
1.2、告警列表9
1.2.1 CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION9
1.2.2 RADIO X-CEIVER ADMINISTRATION10
1.2.3空調被盜10
1.2.4傳輸中斷11
1.2.5載頻故障11
1.2.6載頻故障RXOTX12
1.2.7載頻故障RXOTRX12
1.2.8載頻故障RXOCF13
1.2.9載頻故障RXOTF14
1.2.10載頻故障RXOCF14
1.2.11載頻故障RXORX15
1.2.12載頻故障RXOTRX15
1.2.14時隙故障17
1.2.15傳輸質量告警17
二、中興TD、SDR部分19
2.1 TD-NodeB退服告警19
2.2 E1鏈路電信號丟失19
2.3小區(qū)退服19
2.4 BBU-RRU通信鏈路斷19
2.5衛(wèi)星接收（GPS）故障20
2.6 CC上的告警20
2.7 UBPG的告警21
2.8 FS的告警21
2.9 PM的告警22
2.10 SA的告警23
2.11 各單板的告警24
2.12 單板通訊鏈路斷告警25
2.13單板通訊鏈路斷告警25
2.14遠端天線過駐波比告警26
2.15工作頻點配置超出范圍告警26
三、動環(huán)部分28
3.1監(jiān)控中斷告警28
3.2門碰、紅外告警28
3.3市電停電告警28
3.4 溫度高告警29
3.5 通訊狀態(tài)告警29
3.6 蓄電池組總電壓過低告警29
3.7 核心局水浸告警29
3.8 核心機房停電30
3.9 核心局固定油機啟動故障30
3.10 核心局房開關電源熔斷器熔斷30
3.11 核心局UPS蓄電池放電告警30
3.12 核心局開關電源模塊通訊中斷告警30
四、直放站告警（無線側）32
4.1 電源掉電32
4.2接收電平強度告警32
4.3信源變化告警32
4.4上/下行低噪放故障告警32
4.5上/下行功放故障告警33
4.6無數(shù)據(jù)上報告警33
4.7 CQT、彩信、GPRS接通率低告警33
五、傳輸部分35
5.1中興傳輸設備告警概述35
5.1.1告警分類35
5.1.2告警級別和告警處理35
5.1.3告警級別和告警處理35
5.2中興SDH設備告警列表35
5.2.1光纜中斷35
5.2.2監(jiān)控脫機（NE COMMU FAILURE）36
5.2.3網(wǎng)元頻繁閃告警36
5.2.4 S口通訊錯誤36
5.2.5電源故障37
5.2.6光接收信號丟失（LOS）—未用端口37
5.2.7幀丟失（LOF）37
5.2.8 定時輸入丟失（LOS）38
5.2.9晶振老化或者時鐘參考源頻率越界38
5.3中興PTN設備告警列表38
5.3.1光纜中斷38
5.3.2監(jiān)控脫機39
5.3.3光接收信號丟失（LOS）—未用端口39
5.3.4電源模塊故障39
5.4中興波分設備告警列表40
5.4.1信號丟失告警40
5.4.2分波類型單板總輸入無光告警40
5.4.3合波類型單板總輸出無光告警41
5.5 OLP設備告警列表41
5.5.1 無光告警41
5.5.2 通信鏈路中斷41
六、數(shù)據(jù)部分43
6.1常見故障判斷：43
6.1.1數(shù)據(jù)故障主要要信息有兩方面的來源：43
6.1.2 故障通知流程如下表：43
6.2 集團專線告警列表43
6.2.1 PDH LOS告警/線路中斷43
6.2.2 設備無法登陸44
6.2.3 端口不存在44
6.2.4 丟包45
6.2.5 延遲過高45
6.3 WLAN故障列表45
6.3.1 AP離線45
6.4 烽火GPON故障列表46
6.4.1 OLT系統(tǒng)通信中斷46
6.4.2 OLT PON口斷纖告警46
6.4.3 OLT配置未保存告警46
6.4.4 ONU 掉電告警46
6.4.5 ONU 斷纖告警47
6.4.6 ONU上行BIP8超過門限告警47
6.4.7 ONU 信號降級47
6.4.8 ONU 卡不在位47
6.5 中興GPON故障列表47
6.5.1信號丟失47
6.5.2 OLT發(fā)送光功率異常48
6.5.3 OLT接收光功率異常48
6.5.4 ONU長發(fā)光48
6.5.5 光模塊不在位49
6.5.6 OLT光模塊失效49
6.5.7 ONU信號丟失49
6.5.8 ONU幀丟失50
6.5.9 ONU信號失效50
6.5.10 ONU遠端缺陷指示50
6.5.11 ONU啟動失敗50
6.5.12 ONU物理設備異常51
6.5.13 OLT信號丟失51
6.5.14 OLT幀丟失51
6.5.15 幀丟失52
6.5.16 Mac地址漂移通知52
6.5.17 ONU窗口抖動52
6.5.18 ONU信號弱化52
6.5.19 光纖彎曲53
七、交換部分53
7.1、愛立信設備告警概述53
7.1.1 原始告警格式53
7.1.2 告警列表格式53
7.2、告警列表54
7.2.1 ANALYSIS DATA FAULT54
7.2.2 AP ANTIVIRUS FUNCTION FAULT55
7.2.3 AP DIAGNOSTIC FAULT55
7.2.4 AP FILE PROCESSING FAULT56
7.2.5 AP LOG STATISTICS56
7.2.6 APPLICATION DETECTED SOFTWARE ERROR57
7.2.7 APPLICATION SYSTEM PASSIVE57
7.2.8 GENERAL ERROR58
7.2.9MIRRORED DISKS NOT REDUNDANT58
7.2.10 AP NOT AVAILABLE60
7.2.11 AP PROCESS REINITIATED61
7.2.12 AP PROCESS STOPPED61
7.2.13 AP REBOOT62
7.2.14 AP SYSTEM ANALYSIS62
7.2.15 AP SYSTEM CLOCK NOT SYNCHRONIZED63
7.2.16 AP VIRUS63
7.2.17AUC RP OPERATION ERROR64
7.2.18 AUDIT FUNCTION THRESHOLD SUPERVISION64
7.2.19 AUDIT LOG DEACTIVATED65
7.2.20 BACKUP ACCESS SPEED REDUCTION65
7.2.21 BACKUP INFORMATIONG FAULT65
7.2.22 BILLING, AP DISK, FILE SPACE LIMIT REACHED66
7.2.23 BLOCKING RESTRICTION ON ROUTES SUPERVISION66
7.2.24 BLOCKING SUPERVISION67
7.2.25 BLOCKING SUPERVISION OF DEVICE67
7.2.26 CCITT7 DESTINATION INACCESSIBLE67
7.2.27 CCITT7 DISTURBANCE SUPERVISION LIMIT REACHED68
7.2.28 CCITT7 LINK SET SUPERVISION68
7.2.29 CITT7 SIGNALLING LINK FAILURE69
7.2.30 CCITT7 SIGNALLING LINK MANUALLY DEACTIVATED69
7.2.31 CHARGING DESTINATION FAULT70
7.2.32 CHARGING VIEWS OR LOGS CONGESTION70
7.2.33COMMAND LOG OUTPUT ERROR70
7.2.34 COMMON CHARGING OUTPUT ADJUNCT PROCESSOR INTERFACE CONGESTION71
7.2.35COMMON CHARGING OUTPUT ADJUNCT PROCESSOR INTERFACE FAULT71
7.2.36COMMON CHARGING OUTPUT CONGESTION71
7.2.37CONNECTION PERFORMANCE TEST OF GROUP SWITCH DISTURBANCES72
7.2.38CP AP COMMUNICATION FAULT72
7.2.39CP FAULT72
7.2.40CP FILE OUTPUT, AP CP FILE SYSTEM, TRANSFER QUEUE FAULT73
7.2.41CP STATE NOT NORMAL73
7.2.42CPT FAULT73
7.2.43DATA OUTPUT, AP COMMON DESTINATION HANDLING, DESTINATION FAULT74
7.2.44DATA OUTPUT, AP DIRECT BLOCK OUTPUT, TRANSFER FAULT74
7.2.45DIGITAL PATH FAULT SUPERVISION75
7.2.46DIGITAL PATH QUALITY SUPERVISION75
7.2.47DIGITAL PATH UNAVAILABLE STATE FAULT75
7.2.48DISTRIBUTED GROUP SWITCH FAULT75
7.2.49DISTRIBUTED GROUP SWITCH TRAFFIC RESTRICTIONS76
7.2.50DISTURBANCE SUPERVISION LIMIT REACHED76
7.2.51EMERGENCY UNLOCKOF SW LICENSING（MGW）76
7.2.52EM FAULT77
7.2.53EM MANUALLY BLOCKED77
7.2.54ET HARDWARE FAULT（MGW）77
7.2.55EVENT REPORTING THRESHOLD REACHED78
7.2.56EXCHANGE INPUT LOAD SUPERVISION78
7.2.57FAN COMMUNICATION FAILURE(MGW)78
7.2.58FAN MAGAZINE DISCONNECTED79
7.2.59FAN MAGAZINE FAULT79
7.2.60FILE NOTIFICATION, AP CDH, ACKNOWLEDGEMENT NOT RECEIVED79
7.2.61CP PROTOCLO NEGOTIATION FAILURE(MGW)79
7.2.62GIGABIT ETHERNET LINK FAULT(MGW)80
7.2.63GROUP SWITCH CLM CONTROL80
7.2.64GROUP SWITCH TRAFFIC RESTRICTION80
7.2.65HLR AUTHENTICATION DATA REQUEST FAULT81
7.2.66HLR STATE FAULT81
7.2.67HLR SUBSCRIBER DATA FILE OUTPUT ERROR81
7.2.68HLR SUBSCRIBERS WITH INCOMPATIBLE DATA SUPERVISION82
7.2.69ILLEGAL LOGON ATTEMPTS82
7.2.7INFINITE FILE END WARNING83
7.2.71INFINITE SEQUENTIAL FILE NOT OPEN83
7.2.72INTERACTIVE MESSAGING ,STREANER FAULT(MGW)83
7.2.73INTER SWITCH MODULE LINK FAULT(MGW)84
7.2.74IPN FAULT84
7.2.75 IP PORT FAULT84
7.2.76LICENSE MANAGEMENT EVENT LOG OUTPUT ERROR85
7.2.77LOSS OF LINK REDUNDANCY GROUP 0（MGW）85
7.2.78LOSS OF LINK REDUNDANCY GROUP 1(MGW)86
7.2.79LOSS OF SWITCH REDUNDANCY(MGW)86
7.2.80LOSS OF SWITCH REDUNDANCYPLANE A (MGW)86
7.2.81LOSS OF SWITCH REDUNDANCYPLANE B (MGW)87
7.2.82LOSS OF TRACKING(MGW)87
7.2.85LOSS OF SYNCH REFERENCE REDUNDANCY(MGW)87
7.2.86LOSS OF SYSTEM CLOCK(MGW)87
7.2.87LOSS OF SYSTEM CLOCK REDUNDANCY(MGW)88
7.2.88MTP3B ROUTE SET UNAVAILABLE(MGW)88
7.2.89M3UAASSOCIATION DOWN(MGW)89
7.2.90M3UAASSOCIATION STATUS CHANGE(MGW)89
7.2.91M3UA DESTINATION INACCESSIBLE(MGW)89
7.2.92MAGAZINE ADDRESS FAULT90
7.2.93MAGAZINE POWER FAULT90
7.2.94MANUAL EXECUTION OF COMMAND LOG REQUIRED90
7.2.95MANY REGIONAL PROCESSORS BLOCKED91
7.2.96MCS AUTHORITY ILLEGAL LOGON ATTEMPT91
7.2.97MEDIA GATEWAY ALARM CONTROL UNIT COMMUNICATION FAULT(MGW)91
7.2.98MEDIA GATEWAY ALARM CONTROL UNIT HARDWARE FAULT(MGW)91
7.2.99MEDIA GATEWAY ALARM CONTROL UNITSOFTWARE FAULT（MGW）92
7.2.100MEDIA GETAWAY SYSTEM DEGRADED(MGW)92
7.2.101MEDIA GATEWAY SYSTEM DOWN(MGW)92
7.2.102MEDIA GETEWAY INAVAILABLE(MGW)93
7.2.103MEDIA STEAM BOARD FAULT(MGW)93
7.2.104MEDIA STREAM FUNTION,RESOURCE ACCESS FAILURE(MGW)94
7.2.105MT FAILED AUTHENTICATION94
7.2.106MTP3ROUTE SET UNAVAILABLE(MGW)94
7.2.107MTP3b LINK OUT OF SERVICE(MGW)95
7.2.108NETWORK SYNCHRONIZATION FAULT95
7.2.109NM ROUTE LOAD STATE CHANGE96
7.2.110PDH DEGRADED SIGNAL96
7.2.111PDH LOSS OF FRAME97
7.2.112SCTP NETWORK STATUS CHANGE98
2.113PlUG-IN UNIT HW FAILYRE98
7.2.114PlUG-IN UNIT SYNCH HARDWARE FAULT98
7.2.115POOL CAPACITY DEGRADED99
7.2.116POWER FAILURE(MGW)99
7.2.117PVC SET-UP FAILURE99
7.2.118PROGRAM STORE BUILD LEVEL OUTPUT ERROR100
7.2.119RELOAD OF THE SYSTEM IS PENDING100
7.2.120RELOAD PARAMETERS INVALID100
7.2.121ROUTE RESTRICTION ACTIVATED101
7.2.122RPB-E NETWORK FAULT101
7.2.123RP BUS FAULT101
7.2.124RP FAULT102
7.2.125RP MANUALLY BLOCKED102
7.2.126RP INTERCOMMUNICATION GROUP FAULT103
7.2.127RP PAIR FAULT103
7.2.128SCB SYSTEM CLOCK PATJ HE FAULT(MGW)103
7.2.129SEIZURE QUALITY SUPERVISION104
7.2.130SEIZURE SUPERVISION105
7.2.131SEMIPERMANENT CONNECTION BREAK LOGGING CONGESTION105
7.2.132SEMIPERMANENT CONNECTION FAULT106
7.2.133SIGNALLING FAULT SUPERVISION107
7.2.134SIZE ALTERATION OF DATA FILES AUTOMATIC SIZE ALTERATION PASSIVE107
7.2.135SIZE ALTERATION OF DATA FILES SIZE CHANGE REQUIRED108
7.2.136SIZE ALTERATION OF DATA FILES FAULT108
7.2.137SMALL RESTART IS PENDING108
7.2.138SOFTWARE ERROR109
7.2.139STATISTICS AND TRAFFIC MEASUREMENT COLLECTION TIMEOUT FAULT109
7.2.140SWITCH CORE FAULT(MGW)110
7.2.141 SWITCHING NETWORK TERMINAL FAULT110
7.2.142 SWITCH INTERNAL LINK FAULT(MGW)110
7.2.143 SWITCH PLANE FAULT(MGW)111
7.2.144 SXB SYSTEM CLOCK PATH HW FAULT(MGW)111
7.2.145 SYNCHRONOUS DIGITAL PATH QUALITY SUPERVISION111
7.2.146 SYNCHRONOUS DIGITAL PATH UNAVAILABLE STATE FAULT112
7.2.147 SYSTEM CLOCK QUALITY DEGRADATION(MGW)112
7.2.148 SYSTEM RESTART113
7.2.149 SYSTEM STATE113
7.2.150 TDM TERMINATION GROUP ,CONFIGURATION MISMATCH(MGW)113
7.2.151 TERMINATION GROUP ,CONFIGURATION MISMATCH(MGW)114
7.2.152 TU HARDWARE FAULT(MGW)114
7.2.153 TU SYNCH REFERENCE LOSS OF SIGNAL(MGW)114
7.2.154 TU SYSTEM CLOCK PATH HW FAULT(MGW)114
7.2.155 USER EXCEEDED ALLOWED ACCESS ATTEMPTS115
7.2.156 VITUAL MEDIA CATEWAY ,GCP LINK DOWN(MGW)115
7.2.157 VITUAL MEDIA CATEWAY ,GCP MTP-3B LINK DOWN(MGW)115
7.2.158 RADIO TRANSMISSION GB INTERFACE FAULT116
7.2.159 CP STATE NOT NORMOL116
7.2.160 BACKUP INFORMATION FAULT117
7.2.161 STATISTICS AND TRAFFIC MEASUREMENT MP FILE OUTPUT FAULT117
7.2.162 SYNCHRONOUS DIGITAL PATH FAULT SUPERVISION118
7.2.163 SUSPECTED CLONE SIM CARD IN HLR119
7.3 中興（GSM）、華為設備119
7.3.1數(shù)據(jù)庫硬盤使用率超標（中興V3）119
7.3.2 BRP/EBRP單板HDLC通訊斷（中興V2）119
7.3.3本端接收報文間隔抖動告警119
7.3.4 E1/T1 告警指示120
7.3.5 單板上存在故障的半永久120
7.3.6 SPF扣板鏈路故障120
7.3.7 MTP3目的信令不可達120
7.4 TD交換側告警121
7.4.1 Mtp3局向不可達121
7.4.2 Mtp3鏈路不可用121
7.4.3 SCCP子系統(tǒng)不可用告警121
7.4.4 SDH/SONET故障122
八、性能監(jiān)控部分:123
8.1 GSM性能監(jiān)控異常小區(qū)123
8.1.1 GSM性能監(jiān)控異常小區(qū)-高掉話123
8.1.2 GSM性能監(jiān)控異常小區(qū)-高擁塞123
8.1.3 GSM性能監(jiān)控異常小區(qū)-高干擾124
8.2 TD性能監(jiān)控異常小區(qū)124
8.2.1 TD性能監(jiān)控異常小區(qū)-高掉話124
8.2.2 TD性能監(jiān)控異常小區(qū)-高擁塞125