中國聯(lián)通綜合營帳技術(shù)規(guī)范

目 錄
1. 總則..............................................................................................................................................5
1.1 系統(tǒng)建設(shè)提出的背景.............................................................................................................5
1.2 規(guī)范適用范圍.........................................................................................................................6
1.3 方案起草單位.........................................................................................................................6
1.4 方案解釋權(quán).............................................................................................................................6
1.5 參考文獻................................................................................................................................6
2. 建設(shè)目標及原則...........................................................................................................................7
2.1 總體建設(shè)目標.........................................................................................................................7
2.2 建設(shè)原則................................................................................................................................7
2.2.1 系統(tǒng)集中原則..............................................................................................................7
2.2.2 綜合業(yè)務(wù)原則..............................................................................................................7
2.2.3 分步實施原則..............................................................................................................8
2.2.4 一體化原則..................................................................................................................8
2.2.5 接口的標準化和規(guī)范化原則......................................................................................8
2.3 技術(shù)原則................................................................................................................................8
2.3.1 適應(yīng)性..........................................................................................................................8
2.3.2 先進性..........................................................................................................................9
2.3.3 安全性..........................................................................................................................9
2.3.4 靈活性..........................................................................................................................9
2.3.5 實時性..........................................................................................................................9
2.3.6 準確性..........................................................................................................................9
2.3.7 開放性..........................................................................................................................9
3. 系統(tǒng)組織結(jié)構(gòu)...............................................................................................................................9
3.1 系統(tǒng)定位................................................................................................................................9
3.1.1 系統(tǒng)功能.................................................................................................................... 11
3.2 廣域組網(wǎng)方案.......................................................................................................................14
3.3 局域網(wǎng)方案...........................................................................................................................15
3.3.1 省中心局域網(wǎng)............................................................................................................15
3.3.2 地市匯接中心局域網(wǎng)................................................................................................17
4. 應(yīng)用軟件要求.............................................................................................................................19
中國聯(lián)通電信業(yè)務(wù)綜合營帳系統(tǒng)技術(shù)規(guī)范(討論稿)
CHINA UNICOM 2
4.1 軟件設(shè)計思路.......................................................................................................................19
4.2 體系結(jié)構(gòu)...............................................................................................................................21
4.3 應(yīng)用軟件主體描述...............................................................................................................23
4.3.1 系統(tǒng)功能組成............................................................................................................23
4.3.2 綜合營業(yè)....................................................................................................................23
4.3.3 系統(tǒng)管理....................................................................................................................29
4.3.4 信用管理/防欺詐.......................................................................................................30
4.3.5 綜合帳務(wù)....................................................................................................................34
4.3.6 繳費............................................................................................................................38
4.4 應(yīng)用軟件設(shè)計要求...............................................................................................................40
5. 系統(tǒng)接口....................................................................................................................................42
5.1 內(nèi)部接口...............................................................................................................................42
5.1.1 綜合營業(yè)....................................................................................................................42
5.1.2 綜合帳務(wù)....................................................................................................................42
5.1.3 繳費接口....................................................................................................................43
5.1.4 信用/防欺詐...............................................................................................................44
5.2 外部接口...............................................................................................................................45
5.2.1 專業(yè)計費的接口........................................................................................................45
5.2.2 與客服系統(tǒng)的接口....................................................................................................46
5.2.3 與綜合結(jié)算的接口....................................................................................................46
5.2.4 與銀行、郵政儲蓄系統(tǒng)之間的接口.........................................................................46
5.2.5 與大客戶管理系統(tǒng)接口............................................................................................47
5.2.6 綜合營帳與OA、財務(wù)系統(tǒng)的系統(tǒng)接口..................................................................48
5.2.7 綜合營帳與網(wǎng)管系統(tǒng)接口........................................................................................48
5.3 與專業(yè)營帳系統(tǒng)的接口：....................................................................................................48
6. 系統(tǒng)技術(shù)要求.............................................................................................................................48
6.1 設(shè)備要求...............................................................................................................................48
6.1.1 主機設(shè)備....................................................................................................................48
6.1.2 存儲設(shè)備....................................................................................................................49
6.1.3 數(shù)據(jù)庫........................................................................................................................50
6.1.4 網(wǎng)絡(luò)設(shè)備....................................................................................................................50
6.2 設(shè)備工藝要求.......................................................................................................................51
6.2.1 機架要求....................................................................................................................51
6.2.2 機械加工工藝............................................................................................................52
中國聯(lián)通電信業(yè)務(wù)綜合營帳系統(tǒng)技術(shù)規(guī)范(討論稿)
CHINA UNICOM 3
6.2.3 表面涂復(fù)處理............................................................................................................52
6.2.4 機架電源....................................................................................................................52
6.2.5 可聞噪聲及震動........................................................................................................52
6.2.6 冷卻、通風(fēng)................................................................................................................52
6.2.7 過壓保護....................................................................................................................52
6.3 機房環(huán)境要求.......................................................................................................................53
6.3.1 機房溫、濕度要求....................................................................................................53
6.3.2 防塵要求....................................................................................................................53
6.3.3 防電磁干擾要求........................................................................................................53
6.3.4 接地............................................................................................................................54
6.3.5 其它環(huán)境條件............................................................................................................54
7. 附錄一：信息模型.....................................................................................................................55
7.1 總體......................................................................................................................................55
7.2 客戶基本資料.......................................................................................................................56
7.2.1 實體說明....................................................................................................................56
7.3 客戶訂購資料.......................................................................................................................62
7.3.1 E-R 圖.........................................................................................................................62
7.3.2 實體說明....................................................................................................................63
7.3.3 關(guān)系說明....................................................................................................................77
7.4 客戶帳務(wù)信息.......................................................................................................................81
7.4.1 E-R 圖.........................................................................................................................81
7.4.2 實體說明....................................................................................................................82
7.4.3 關(guān)系說明....................................................................................................................90
7.5 客戶繳費資料.......................................................................................................................94
7.5.1 E-R 圖.........................................................................................................................94
7.5.2 實體說明....................................................................................................................94
7.5.3 關(guān)系說明....................................................................................................................98
7.6 客戶信用資料.....................................................................................................................100
7.6.1 E-R 圖.......................................................................................................................100
7.6.2 實體說明..................................................................................................................100
7.6.3 關(guān)系說明..................................................................................................................102
7.7 圖示說明.............................................................................................................................102
8. 附錄二：名詞解釋...................................................................................................................103
中國聯(lián)通電信業(yè)務(wù)綜合營帳系統(tǒng)技術(shù)規(guī)范(討論稿)
CHINA UNICOM 4
9. 附件一：綜合營帳系統(tǒng)內(nèi)部接口規(guī)范...................................................................................107
10. 附件二：綜合營帳系統(tǒng)外部接口規(guī)范...................................................................................107
11. 附件三：統(tǒng)一客戶資料信息模型...........................................................................................107
12. 附件四：綜合營帳系統(tǒng)信息編碼...........................................................................................107
13. 附件五：綜合營帳系統(tǒng)接口編碼...........................................................................................107