【資料成文時間】：2007.04.30
【語言】：中文
【頁數(shù)】：119
【何人（公司）所著】：中興公司
【文件格式】：PDF
【文件原名】：ZXC10 BSSB（V8[1].0.1.9）故障處理指南
【摘要或目錄】：
第1 章 故障處理概述................................................................................................................................1-1
1.1 獲得故障的途徑.............................................................................................................................1-1
1.2 故障定位分析思路.........................................................................................................................1-1
1.3 常用維護(hù)思想................................................................................................................................1-3
1.3.1 排除法..................................................................................................................................1-3
1.3.2 嘗試法..................................................................................................................................1-3
1.3.3 類比法..................................................................................................................................1-4
1.3.4 反推法..................................................................................................................................1-4
1.4 常用維護(hù)方法................................................................................................................................1-4
1.4.1 故障現(xiàn)象分析.......................................................................................................................1-4
1.4.2 指示燈狀態(tài)分析...................................................................................................................1-5
1.4.3 告警和日志分析...................................................................................................................1-5
1.4.4 業(yè)務(wù)觀察分析.......................................................................................................................1-5
1.4.5 信令跟蹤分析.......................................................................................................................1-6
1.4.6 儀器儀表測試分析...............................................................................................................1-6
1.4.7 部件更換...............................................................................................................................1-6
1.4.8 撥打測試和路測...................................................................................................................1-7
1.4.9 拔插法..................................................................................................................................1-7
第2 章 故障申報.......................................................................................................................................2-1
2.1 故障申報途徑................................................................................................................................2-1
2.2 重大故障申報模板.........................................................................................................................2-1
2.2.1 申報模板...............................................................................................................................2-1
2.2.2 如何完成模板中的附件.......................................................................................................2-2
2.3 故障處理流程................................................................................................................................2-3
2.3.1 一般故障處理流程...............................................................................................................2-3
2.3.2 重大故障處理流程...............................................................................................................2-4
第3 章 維護(hù)工具.......................................................................................................................................3-1
3.1 告警管理........................................................................................................................................3-1
3.1.1 功能和使用........................................................................................................................... 3-1
3.1.2 應(yīng)用舉例............................................................................................................................... 3-4
3.2 業(yè)務(wù)觀察...................................................................................................................................... 3-15
3.2.1 功能和使用......................................................................................................................... 3-16
3.2.2 應(yīng)用舉例............................................................................................................................. 3-16
3.3 動態(tài)管理...................................................................................................................................... 3-21
3.3.1 功能和使用......................................................................................................................... 3-21
3.3.2 應(yīng)用舉例............................................................................................................................. 3-22
3.4 基站數(shù)據(jù)觀察............................................................................................................................... 3-25
3.4.1 功能和使用......................................................................................................................... 3-26
3.4.2 應(yīng)用舉例............................................................................................................................. 3-27
3.5 診斷測試...................................................................................................................................... 3-32
3.5.1 功能和使用......................................................................................................................... 3-32
3.5.2 應(yīng)用舉例............................................................................................................................. 3-33
3.6 OMC 網(wǎng)絡(luò)工具.............................................................................................................................. 3-40
第4 章 呼叫類故障分析及處理............................................................................................................... 4-1
4.1 概述................................................................................................................................................ 4-1
4.2 1X 業(yè)務(wù)呼叫類故障........................................................................................................................ 4-1
4.2.1 終端無信號........................................................................................................................... 4-1
4.2.2 業(yè)務(wù)觀察無呼叫上報，信令跟蹤可以看到起呼消息....................................................... 4-2
4.2.3 呼叫失敗原因為“捕獲移動臺失敗” ............................................................................... 4-2
4.2.4 呼叫失敗原因為“MSC 發(fā)起釋放”或“SCCP 斷鏈” ................................................... 4-3
4.3 HRPD 業(yè)務(wù)呼叫故障...................................................................................................................... 4-4
4.3.1 終端無信號........................................................................................................................... 4-4
4.3.2 終端無法在系統(tǒng)注冊........................................................................................................... 4-4
4.3.3 呼叫失敗原因為“載頻ID 分配失敗” ............................................................................... 4-5
4.3.4 呼叫失敗原因為“TCC 超時” .............................................................................................. 4-5
第5 章 語音性能類故障分析及處理....................................................................................................... 5-1
5.1 概述................................................................................................................................................ 5-1
5.2 話音單通問題................................................................................................................................ 5-1
5.3 話音雙不通問題............................................................................................................................. 5-2
5.4 通話雜音問題................................................................................................................................5-3
5.5 串音問題........................................................................................................................................5-4
5.6 回聲問題........................................................................................................................................5-4
第6 章 接口類故障分析及處理................................................................................................................6-1
6.1 Abis 接口故障.................................................................................................................................6-1
6.2 A 接口故障......................................................................................................................................6-2
6.2.1 七號鏈路不通.......................................................................................................................6-2
6.2.2 七號鏈路是正常的，但撥不通語音電話............................................................................6-3
第7 章 BSCB 硬件故障分析及處理........................................................................................................7-1
7.1 媒體流通信故障.............................................................................................................................7-1
7.2 控制面通信故障.............................................................................................................................7-3
7.2.1 OMP 單板無法啟動...............................................................................................................7-3
7.2.2 前后臺OMC 網(wǎng)口通信故障................................................................................................7-4
7.2.3 前臺單板控制面通信故障...................................................................................................7-4
7.2.4 SDU 的部分子卡上報OSS communication link off 告警....................................................7-5
7.3 時鐘故障........................................................................................................................................7-7
7.3.1 BSC 系統(tǒng)時鐘不正確............................................................................................................7-7
7.3.2 PP2S 時鐘故障.......................................................................................................................7-8
7.3.3 8K 時鐘故障..........................................................................................................................7-9
第8 章 BTS 硬件故障分析及處理...........................................................................................................8-1
8.1 基帶框故障....................................................................................................................................8-1
8.1.1 DSM 單板無法正常運行.......................................................................................................8-1
8.1.2 CCM 單板無法正常運行.......................................................................................................8-2
8.1.3 其他受控單板無法正常運行...............................................................................................8-2
8.2 射頻故障........................................................................................................................................8-3
8.2.1 RMM 無法正常運行..............................................................................................................8-3
8.2.2 RFE 低功率告警....................................................................................................................8-3
8.3 時鐘系統(tǒng)故障................................................................................................................................8-4
8.3.1 GCM 單板無法正常運行......................................................................................................8-4
8.3.2 GPS 處于時延階段................................................................................................................8-4
8.3.3 GPS 其他故障........................................................................................................................8-5